Legal

Terms and Conditions – 388game Pakistan

Please read these Terms and Conditions carefully before registering an account or using any part of the 388game platform. By creating an account you confirm that you have read, understood, and agreed to everything set out below.

Last Updated: January 2026 Applies to all registered accounts on 388game.fun

Important Notice: These Terms and Conditions govern your use of the 388game platform. If you do not agree with any part of these terms, you must not register an account or use the platform. Continued use of 388game following any update to these terms constitutes your acceptance of the revised version.

01Introduction

388game operates as an online gaming and sports betting platform available to eligible players. The platform offers sports betting covering cricket, PSL, T20 internationals, football, esports, and other sports; virtual casino games including blackjack, roulette, baccarat, crash games, and keno; live casino with real dealers; slots; bingo; and a VIP membership programme. All services on 388game are available exclusively in Pakistani Rupees (PKR).

By accessing, registering on, or using any part of the 388game platform at 388game.fun, you enter into a binding agreement with 388game under these Terms and Conditions. These terms apply to all users regardless of the device or method used to access the platform, including desktop browsers, mobile browsers, and any other supported access points.

These terms should be read alongside the Privacy Policy and the Responsible Gaming page, both of which form part of the agreement between you and 388game.

02Eligibility and Age Requirements

To register and use 388game you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be registering voluntarily and entirely for your own personal use — not on behalf of another person.
  • You must not be excluded or suspended from 388game or any other gaming platform for responsible gaming or conduct reasons at the time of registration.
  • You must have full legal capacity to enter into a binding agreement.
  • You must not use the platform for any commercial purpose, business, or organisation without prior written agreement from 388game.

388game takes age verification seriously. Where there is any reasonable doubt about a player's age, the account may be restricted and the player asked to provide documentation confirming their date of birth before the account is reinstated. Any winnings accumulated on an account that is found to belong to an underage player will be forfeited.

Age Verification: 388game reserves the right to request proof of age from any account holder at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension and forfeiture of balances.

03Account Registration and Security

Each player may hold only one registered account on 388game. Duplicate accounts are not permitted. If you discover that you have inadvertently created more than one account, you must notify the support team immediately. 388game reserves the right to close any duplicate accounts and to transfer or forfeit balances at its sole discretion.

When registering you are required to provide accurate, current, and complete information. This includes your full name, date of birth, a valid contact method, and payment account details. Providing false, misleading, or incomplete information at registration is a breach of these terms and may result in immediate account closure and forfeiture of any balance.

You are entirely responsible for maintaining the security and confidentiality of your account login credentials. 388game will not be held liable for any loss, damage, or unauthorised activity resulting from your failure to keep your account details secure. You must:

  • Use a strong, unique password for your 388game account that is not used on any other platform.
  • Never share your login credentials with any third party under any circumstances.
  • Log out of your account when using a shared or public device.
  • Notify the 388game support team immediately if you believe your account has been accessed without authorisation.

388game reserves the right to request identity verification documents at any stage, including at withdrawal. Players who cannot be verified to 388game's satisfaction may have their account suspended until verification is completed.

04Deposits and Withdrawals

All transactions on 388game are conducted in PKR. Deposits can be made through the following supported payment methods: JazzCash, Easypaisa, Raast, standard bank transfer, Visa, and Mastercard. 388game does not accept deposits from third-party accounts — the account used to deposit must be registered in your own name and match the details on your 388game account.

Minimum and maximum deposit amounts are displayed within the platform at the time of depositing. These limits may vary by payment method and may be updated from time to time. 388game processes deposits promptly upon confirmation from the payment provider; processing times for individual payment methods may vary.

Withdrawal requests are subject to the following conditions:

  • Your account must be fully verified before any withdrawal is processed.
  • Withdrawals are paid to the same payment method used for the most recent deposit, wherever possible.
  • Any active bonus funds must meet the applicable wagering requirements before a withdrawal of bonus-derived winnings can be processed.
  • 388game reserves the right to conduct additional verification checks prior to processing any withdrawal.
  • VIP members from Gold tier and above receive priority processing on withdrawal requests.

388game does not charge platform fees on deposits or withdrawals, though your payment provider may apply their own transaction charges. Any such charges are outside 388game's control and are the player's responsibility.

05Betting and Gaming Rules

All bets placed on 388game are subject to the specific rules applicable to the relevant sport, market, or game type. These rules are displayed within each game or betting section and form part of these Terms and Conditions. In the event of any conflict between a specific game rule and these general terms, the specific game rule will apply to that game or market.

General betting and gaming rules that apply across the 388game platform include:

  • All bets and wagers are final once confirmed. 388game does not accept requests to cancel or amend a confirmed bet unless a documented technical error can be demonstrated.
  • In the event of a technical fault during a live game or bet, 388game will review the circumstances and may void the bet at its discretion. Any decision made in such circumstances is final.
  • Odds and game return-to-player (RTP) values are subject to change. Current odds and RTP information are displayed within the relevant section at the time of play.
  • Matched betting, arbitrage betting, or the use of any betting system or software designed to exploit pricing errors is prohibited and may result in account suspension and void of associated bets.
  • Sports betting markets on cricket, PSL, T20, football, and esports are subject to their own specific market rules which are displayed within the Betting section.

For live in-play betting, markets may be suspended during key events (wickets, goals, timeouts). Bets placed on suspended markets will be voided. 388game does not accept liability for delays in suspension implementation caused by connectivity issues on the player's end.

06Bonuses and Promotions

388game may offer bonuses, free bets, deposit matches, and other promotional offers to registered players from time to time. All bonuses and promotions are subject to specific terms that are displayed at the point of claiming the offer. These specific terms — including wagering requirements, game restrictions, time limits, and minimum odds — must be read and understood before claiming any bonus.

General bonus terms that apply across all 388game promotions include:

  • Bonuses are credited to your account in PKR and are for use on the 388game platform only.
  • Wagering requirements must be completed in full before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated for each individual promotion.
  • Some bonuses are restricted to specific game sections or bet types. Using a bonus on an ineligible game or market will not contribute to wagering requirements and may result in the bonus being voided.
  • Only one bonus may be active on your account at a time unless otherwise stated in the specific promotion terms.
  • 388game reserves the right to withdraw, modify, or cancel any promotion at any time. If a promotion is cancelled while you have already claimed it, your accumulated wagering progress will be reviewed on a case-by-case basis.
  • Bonuses may not be transferred between accounts or combined with other offers unless explicitly stated.

If 388game has reasonable grounds to believe that a bonus has been claimed through abuse, multiple accounts, or in bad faith, the bonus and any related winnings will be forfeited and the account reviewed.

07VIP Programme

The 388game VIP programme offers four tiers above the standard account level: Silver, Gold, Platinum, and Diamond. Progress through the tiers is determined by cumulative PKR wagering activity across all game sections on the platform. Specific wagering thresholds for each tier are displayed on the VIP page.

VIP tier benefits — including PKR cashback rates, priority withdrawal processing, dedicated account management, and bespoke bonus packages — are described in full on the VIP page and are subject to change at 388game's discretion. 388game will provide reasonable notice of any material changes to the VIP programme benefits.

The following conditions apply to VIP membership:

  • VIP tier status is earned through real-money wagering only. Bonus bets and free bets do not contribute to tier progress unless explicitly stated.
  • 388game reserves the right to adjust or revoke VIP tier status if an account is found to be in breach of these Terms and Conditions.
  • Cashback amounts credited under the VIP programme are subject to a minimum wagering requirement before withdrawal, as stated on the VIP page.
  • VIP benefits are personal to the account holder and may not be transferred or shared.

08Prohibited Conduct

The following activities are strictly prohibited on the 388game platform. Any player found to be engaged in prohibited conduct will have their account suspended immediately, all associated balances and winnings forfeited, and may be reported where required:

  • Multiple accounts: Registering more than one account, whether in your own name or using another person's details, is strictly prohibited.
  • Fraudulent deposits: Using stolen, disputed, or fraudulently obtained payment credentials to deposit funds into your 388game account.
  • Bonus abuse: Exploiting bonuses or promotions through multiple accounts, collusion, or systematic manipulation of wagering requirements.
  • Collusion: Coordinating with other players to influence the outcome of games or betting markets for mutual financial gain.
  • Use of automated tools: Using bots, scripts, artificial intelligence tools, or any automated system to place bets, play games, or interact with the platform in a way that is not available to standard users.
  • Money laundering: Using the 388game platform to deposit, move, or withdraw funds for the purpose of obscuring the origin of those funds.
  • Chargebacks: Filing unauthorised payment disputes or chargebacks against deposits made to your 388game account while retaining the associated funds or winnings.
  • Harassment: Threatening, abusing, or harassing 388game staff or other players through any communication channel.

388game monitors account activity continuously and reserves the right to investigate any account where prohibited conduct is suspected. Investigations may result in temporary account restrictions during the review period.

09Account Suspension and Closure

388game reserves the right to suspend, restrict, or permanently close any account at its discretion. Circumstances in which an account may be suspended or closed include — but are not limited to — breach of these Terms and Conditions, suspected fraudulent activity, failure to complete verification, prolonged inactivity, or a player's own request for self-exclusion.

Where an account is closed due to a breach of these terms, any remaining balance and pending winnings may be forfeited in full. Where an account is closed at the player's own request for reasons unrelated to a breach — such as self-exclusion or voluntary closure — any verified real-money balance remaining after any applicable bonus forfeiture will be returned to the player's registered payment method.

Players who wish to close their account voluntarily may contact the 388game support team. Self-exclusion requests are handled as described on the Responsible Gaming page and take effect promptly upon confirmation.

Inactive accounts — those with no login activity for a period of twelve consecutive months — may be flagged as dormant. 388game will attempt to contact the account holder before applying any dormancy policy. Players are encouraged to keep their contact details up to date within account settings.

10Intellectual Property

All content on the 388game platform — including but not limited to the brand name, logo, website design, layout, graphics, text, game interfaces, and software — is the intellectual property of 388game or its licensed content providers. Nothing in these terms grants you any right to use, copy, reproduce, modify, distribute, or commercially exploit any part of the platform's content without express prior written permission from 388game.

You may access and use the platform for your own personal, non-commercial gaming purposes only. Any unauthorised use of 388game's intellectual property may result in immediate account closure and may give rise to legal action.

11Privacy and Data

388game collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms and Conditions by reference. By registering an account, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.

Your personal data is used to operate your account, process transactions, verify your identity, provide customer support, and comply with applicable obligations. 388game does not sell personal data to third parties. Data may be shared with payment processors and identity verification services solely to the extent necessary to operate the platform.

You have the right to request access to, correction of, or deletion of your personal data, subject to any retention obligations. Requests can be submitted through the support team contact details on the platform.

12Responsible Gaming

388game is committed to providing a responsible gaming environment. The platform is for entertainment purposes only and is available to adults aged 18 and above. 388game encourages all players to treat gaming as a leisure activity and to set personal limits on the time and money they spend on the platform.

The following responsible gaming tools are available to all registered players:

  • Deposit limits: Set daily, weekly, or monthly PKR deposit caps that apply across all payment methods on the platform.
  • Cooling-off periods: Take a scheduled break from the platform for a defined period without permanently closing your account.
  • Self-exclusion: Request a longer-term exclusion from the platform where you feel your gaming activity requires a more extended pause.
  • Session reminders: Set time alerts to help you monitor how long you have been playing in a single session.

For full information on responsible gaming tools and how to access them, visit the Responsible Gaming page. If you are concerned about your gaming habits or those of someone you know, the support team is available to help with limit adjustments and account management options.

Reminder: Gaming should always be enjoyable and within your budget. Never chase losses and never gamble with money you cannot afford to lose. If gaming stops being fun, take a break — the tools are there for exactly that purpose.

13Limitation of Liability

To the fullest extent permitted, 388game and its associates will not be liable for any indirect, incidental, special, consequential, or punitive losses or damages arising from your use of the platform. This includes — without limitation — loss of winnings, loss of data, loss of profits, or any damage resulting from platform downtime, technical faults, third-party payment delays, or events outside 388game's reasonable control.

388game does not guarantee uninterrupted or error-free access to the platform. Scheduled and unscheduled maintenance, third-party service outages, and connectivity issues may affect platform availability. 388game will make reasonable efforts to restore access promptly but accepts no liability for losses arising from unavailability.

You access and use the 388game platform entirely at your own risk. The platform is provided on an "as is" and "as available" basis. Nothing in these terms limits liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable law.

14Amendments to These Terms

388game reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. When material changes are made, 388game will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players through the platform or by email.

Your continued use of the 388game platform following publication of any updated terms constitutes your acceptance of the revised version. If you do not agree with the updated terms, you must stop using the platform and may request account closure through the support team.

It is your responsibility to check these Terms and Conditions periodically to remain informed of any changes. The current version of these terms is always available at 388game.fun/terms-conditions.

15Contact and Support

If you have any questions about these Terms and Conditions, your account, or any aspect of the 388game platform, the support team is available to help. You can reach the team through the in-platform support channel, which is accessible once you are logged into your account.

For general enquiries you can also contact 388game by email. The support email address is displayed in the footer of this page. Please include your registered account username in any correspondence to help the team locate your account and respond efficiently.

388game aims to respond to all support enquiries within a reasonable timeframe. Priority response is available to VIP members from Gold tier and above.

What These Terms Protect — For You and 388game

A quick summary of the six areas these Terms and Conditions are designed to address clearly and fairly for all players on the platform.

Clear Account Rules

One account per player, accurate registration details, and secure credential management. The account rules are straightforward — they exist to protect your account and ensure the platform remains fair for everyone.

Transparent PKR Transactions

All deposits and withdrawals are processed in PKR through JazzCash, Easypaisa, Raast, bank transfer, and cards. Transaction rules are clear — no hidden conversion fees and no third-party account deposits accepted.

Honest Bonus Conditions

Every bonus and promotion on 388game displays its full terms — wagering requirements, eligible games, time limits, and withdrawal conditions — before you claim it. No surprises buried in fine print after you've already opted in.

Fair Betting Standards

Betting rules for cricket, PSL, T20, football, and esports markets are documented and applied consistently. In-play suspensions, void conditions, and technical fault procedures are all defined so you know where you stand when something unexpected happens.

Responsible Gaming Built In

Deposit limits, cooling-off periods, and self-exclusion tools are available to every registered player directly from account settings — not hidden behind a support request. These terms make clear that these tools exist and how they work.

Data and Privacy Protection

Your personal data is processed in line with the 388game Privacy Policy. It is used to run your account and process payments — not sold to third parties. You have the right to access, correct, or request deletion of your data at any time.

Create Your 388game Account Today

Now that you've read through the Terms and Conditions, you know exactly what to expect on the platform. Register your account, deposit in PKR via JazzCash or Easypaisa, and start with cricket betting, slots, casino games, or live casino — all available 24/7.

18+ only. Please play responsibly and within your means.